How do I get the best sleep tracking results?
Keep your bedtime routine consistent, log interruptions when you notice them, and add a short morning note for context.
Soft Pillow Support
Get answers fast, or talk to a human.
Whether you're tracking sleep, logging dreams, or curious how we handle data, this page covers the essentials. If you still need help, our team is one email away.
FAQs
Answers to the common stuff
If something isn't covered here, we'll handle it directly over email.
What happens to my sleep and dream data?
We store your entries securely so you can revisit past sleep logs and dream notes. Delete your account in the app to remove your sleep logs, dream journal, sessions, and account data from our systems.
Is Soft Pillow available outside iOS?
We're focused on iOS right now.
How do I report a bug or incorrect entry?
Send screenshots of your sleep timeline or dream entry, plus what you expected to see.
Still need help?
Email us and we'll get you unstuck.
Share screenshots of your sleep timeline or dream entry if you can. It helps us troubleshoot faster.